This Privacy Policy governs the way CyberData Pros, and its affiliates and subsidiaries collects, uses, maintains, and discloses information collected from users (each, a “User”) of the cyberdatapros.com website, and its related social media accounts (collectively, the “Sites”).


WHAT INFORMATION IS COVERED BY THIS POLICY?

CyberData Pros collects two overall types of data: 1) Customer Data, such as user data of CyberData Pros customers, in CyberData Pros provision of services to its customers; and 2) User Data from visitors to its website. This is an important distinction that will continually be made in Privacy Policy because the applicability of certain provisions, and awareness of additional contractual terms between CyberData Pros and its customers, will depend on whether the data in question is either User Data, or Customer Data.


1. CYBERDATA PROS CUSTOMER USER DATA

At times, and to allow CyberData Pros to do its job, CyberData Pros may receive identifiable personal information for those purposes outlined in its agreements with customers (“Customer Data”). Those agreements between CyberData Pros and its customers, in addition to applicable provisions of this Privacy Policy, govern what CyberData Pros does with Customer Data. Regardless, CyberData Pros does not use Customer Data for any purpose other than: 1) as permitted by customer agreements; and/or 2) on behalf of its customers in combination with personal information received from one or more other CyberData Pros customers to the extent necessary to detect data security incidents or protect against fraudulent or illegal activity. The privacy policies of CyberData Pros respective customers govern rights of consumers as to the personal information they may have previously provided to them, and that therefore may be present in some of the Customer Data processed by CyberData Pros. CyberData Pros customers are asked in agreements with CyberData Pros to acknowledge their own compliance with applicable law in collection of data from their own users, and provision of such data to CyberData Pros for use in the services CyberData Pros provides.

Responding to Consumer Requests: CyberData Pros receive a request to know or a request to delete from a consumer (or other similar request) regarding personal information contained in the Customer Data CyberData Pros collects, maintains, or sells on behalf of its customer(s), CyberData Pros will defer its response to such request to the applicable customer(s) (if any) so that the customer can carry out appropriate verification of the request, assessment, and resulting actions with respect to all of the requestor’s personal information (and not just that portion maintained or processed by CyberData Pros). In compliance with applicable law, CyberData Pros will inform the requestor that it should submit any such request directly to the business on whose behalf CyberData Pros processes the information (if any) and, when feasible, provide the requestor with contact information for that customer.


Purposes of Data Processing. We process Customer Data for Business Services only in accordance with customer’s instructions, including any applicable terms in a customer’s agreement, and as required by law. CyberData Pros is always a processor of Customer Data; CyberData Pros customer is always the controller. We may therefore need to access Customer Data to provide the Services, to prevent or address service or technical problems, to respond to customer support matters, to follow the instructions of our customer who submitted Customer Data, or in response to contractual requirements with our customers. As set forth in this privacy Policy, CyberData Pros uses Other Information in furtherance of our legitimate interests in operating our Services, Sites, and business.


Questions or Complaints. If you are a resident of a European country and you believe we maintain your personal data, you may direct any questions or complaints concerning compliance to the email or physical address provided at the bottom of this Privacy Policy.

Rights of Access and Choice. Some international users have certain legal rights to access certain personal data we hold about them and to obtain its correction, amendment, or deletion. Those users may exercise some of those rights through the options described in our Privacy Policy, but since CyberData Pros has a limited ability to identify and access an individual user’s personal data that a CyberData Pros customer has submitted to the Services, if you wish to request access, to limit use, or to limit disclosure, we may first refer your request to the customer(s) who provided your personal data to CyberData Pros, and we will support them as needed in responding to your request.


Requirement to Disclose. We may disclose personal data when we have a good faith belief that such action is necessary to: conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements; or to enforce our contractual obligations.

Sites Not intended For Use In Europe. We control and operate the Sites from the United States and Canada, and the Sites are not marketed to, intended to be utilized by, nor intended to be subject to the laws or jurisdiction of any country or territory in the European Union (EU) or European Economic Area (EEA). Other than as provided herein, CyberData Pros does not represent or warrant that the Sites are appropriate for use in the EU/EEA, and those who choose to access the Sites or use our Service from the EU/EEA do so at their own initiative and are responsible for complying with all applicable laws, rules, and regulations. The interpretation and enforcement of this Policy shall not be governed by the rules and regulations applicable to the EU/EEA.


The remainder of this Privacy Policy is primarily applicable to what has been described above as User Data collected by CyberData Pros on its Sites, rather than Customer Data. If you have any questions about Customer Data or wish to request that CyberData Pros provide you with contact information for those of its customers who may have provided CyberData Pros with your personal information, please contact us at the address, telephone number, or email provided at the end of this Privacy Policy.


2. USER DATA

User Data (i.e., data collected from visitors to CyberData Pros website). There are only two types of User Data we collect for CyberData Pros own business purposes, and how it is used or shared depends on the reason(s) why it was collected. The purpose, however, is always to facilitate communication with businesses and people who utilize, or may become a future customer of, CyberData Pros digital marketing services. To that end, CyberData Pros collects the following categories of User Data:

  1. Identifiable information, and anonymous information, through technologies such as “cookies” collected when you visit and interact with the Sites, as more fully described in the cookies section below; and
  2. Identifiable personal information you voluntarily give us (such as your name, address, telephone number, email address, or other information requested) so that we can communicate with prospective customers, current customers, former customers, and visitors further about our services, offerings, and digital marketing industry news and events that may be of interest to you, as well as in the course of providing services to CyberData Pros customers, whether or not collected through the Site or otherwise.


PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, respond to a survey, and in connection with other activities, services, features, or resources we make available on our Site or outside or the Site. By way of example, Users may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us through the Site or otherwise. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities or obtaining services from CyberData Pros for which it is necessary to first obtain such information.


NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

HOW WE USE COLLECTED INFORMATION

CyberData Pros may collect and use Users personal information for the following purposes:


HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding. We may share personal information for legal, protection, and safety purposes, such as to comply with laws, to respond to lawful requests and legal process, to enforce our agreements, policies, and terms of use, and to protect the safety of our employees, agents, customers, or any person. It is important to note and understand that unless we have arranged otherwise in an express contractual term with a customer, all personal information collected or processed by CyberData Pros (whether Customer Data or User Data) is stored in the United States, and could therefore be accessed by courts, law enforcement and national security authorities in the United States. We may also share aggregated and/or anonymized data with others for their own uses. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


ELECTRONIC NEWSLETTERS

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product, or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


MINIMUM AGE 

To the extent prohibited by applicable law, CyberData Pros does not allow use of our Sites by anyone younger than 13 years old. If you learn that anyone younger than 13 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.


CHANGES TO THIS PRIVACY POLICY

CyberData Pros has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


HOW YOU CAN CHANGE INFORMATION YOU PROVIDED

If you have provided information to CyberData Pros and would like it deleted from our records, or you would like to access or update information you’ve given us, please send an email to chris @ cyberdatapros.com.


CONTACTING US

CyberData Pros does not send or condone unsolicited email, or “spam”. We send email only to people who have requested our newsletter or asked for information about us.

If you feel you’ve received unsolicited email from CyberData Pros, please send a message to chris @ cyberdatapros.com. We promise to deal with your issue promptly. Email addresses found on this page do not accept consent to receive promotional email messages.


Any question, concern or complaint concerning compliance with our Privacy Policy, including requests regarding personal information of consumers processed by CyberData Pros on behalf of its clients, should be addressed to our Privacy Officer:


Chris Arrendale

Chief Privacy Officer (Data Protection Officer)

Phone: (404) 919-0859

Email: chris@cyberdatapros.com

This document was last updated on Feb 15, 2024.